Shipping policy
Shipping Policy
Orders are typically processed within 1–3 business days after payment is confirmed. Processing time is separate from the estimated transit time shown below.
Estimated Shipping Times
United States: 7–12 business days
Canada: 8–15 business days
Australia & New Zealand: 7–14 business days
Brazil: 10–20 business days
Delivery times are estimates and may be affected by customs clearance, local carrier delays, holidays, severe weather, peak seasons, or other circumstances outside our control.
Shipping Rates
United States: $6.99 USD
Canada: $7.99 USD
Australia & New Zealand: $7.99 USD
Brazil: $8.99 USD
Free standard shipping is available on orders of $40 USD or more.
Shipping rates and available shipping methods are displayed at checkout before payment.
Tracking
When tracking information is available, customers will receive a shipping confirmation email containing the tracking number. Please allow some time for tracking information to update after the shipment has been dispatched.
Customs, Duties and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country or local authorities.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the customer.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If an order has not yet been shipped, please contact us as soon as possible to request an address correction.
We cannot guarantee address changes after an order has been dispatched.
Lost, Delayed or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact us with your order number and relevant photos or information. We will review the issue and assist with the appropriate resolution.
Contact
For questions about your order or shipping, please contact our customer support team using the contact information provided on our website.
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country.